The BISP 8171 SMS not received issue is one of the most common problems faced by beneficiaries of the Benazir Income Support Programme (BISP). The 8171 SMS service is the official method for checking eligibility and payment status of the Ehsaas Program and BISP beneficiaries. However, sometimes people complain that they do not receive the confirmation or eligibility SMS after sending their CNIC to 8171.
In this article, we will explain why the 8171 SMS is not received, how to fix this issue, alternative methods to check BISP payments, and the August 2025 updates for BISP SMS services.
Why is the 8171 SMS Important?
The 8171 SMS service allows beneficiaries to:
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Check BISP payment eligibility.
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Receive updates about payment release dates.
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Get confirmation for new registrations under BISP.
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Verify NSER (National Socio-Economic Registry) details quickly.
Without this SMS, beneficiaries may face delays in receiving financial assistance, making it important to understand and fix this issue.
Reasons for Not Receiving BISP 8171 SMS
Several factors may cause the BISP 8171 SMS not received problem:
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Unregistered SIM – If the SIM is not registered under your CNIC, you may not receive the response.
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Mobile Network Issues – Poor signal or temporary downtime may delay the SMS.
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CNIC Typing Error – Entering an incorrect CNIC number will not fetch any response.
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System Overload – During peak registration periods, the system may take longer to respond.
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Blocked Numbers – Using a number previously blocked for spam may prevent receiving official SMS.
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Expired CNIC – If your CNIC is invalid or expired, you will not get confirmation.
How to Fix BISP 8171 SMS Not Received Issue?
Follow these steps to resolve the issue quickly:
1. Check Your Mobile Network
Make sure you have an active connection and sufficient balance to send SMS.
2. Send SMS Again
Re-send your CNIC number to 8171 carefully without any space or error. Example:356*********** → Send to 8171
3. Use SIM Registered in Your Name
Always use the SIM card that is registered under your CNIC to avoid rejection.
4. Verify CNIC with NADRA
Check if your CNIC is valid and updated through the NADRA office or NADRA e-portal.
5. Contact BISP Helpline
If the issue persists, contact BISP Helpline 0800-26477 or visit your nearest BISP office.
Alternative Ways to Check BISP Payment Status
If you are not receiving an SMS from 8171, you can still check your BISP payment status through other methods:
1. 8171 Web Portal
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Go to 8171.bisp.gov.pk.
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Enter your 13-digit CNIC number.
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Enter the captcha code shown on the screen.
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Click Submit to check your status.
2. BISP Tehsil Office
Visit your nearest BISP Tehsil office and verify your eligibility manually.
3. BISP Call Center
Call the official helpline for payment-related inquiries: 0800-26477.
August 2025 BISP 8171 SMS Update
The BISP management has made the following improvements to the 8171 SMS service in August 2025:
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Faster Response Time: SMS replies are now processed within a few seconds.
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Integration with NADRA Database: Ensures accuracy of CNIC verification.
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Complaint Code SMS: If your application is pending or rejected, you will receive a reason code via SMS.
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Fraud Detection Alert: Official SMS now contains an authenticity code to prevent scams.
BISP 8171 SMS Troubleshooting Summary
| Issue | Possible Reason | Solution |
|---|---|---|
| SMS Not Delivered | Network error or blocked SIM | Use active SIM registered on your CNIC |
| No Response from 8171 | System overload or typing error | Resend correct CNIC after 5 minutes |
| Payment Status Not Showing | Expired or unverified CNIC | Update CNIC at NADRA before rechecking |
| Delayed SMS Response | High traffic on servers | Wait a few hours and try again |
Benefits of Using Official BISP 8171 SMS
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No Travel Required: Check eligibility from home.
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Time-Saving: Quick updates without long queues.
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Secure and Free: Official service provided without any fee.
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Nationwide Access: Works for all provinces and remote areas.
How to Avoid Fraud Related to BISP SMS
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Only trust messages received from 8171.
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Never share CNIC or personal data on unofficial numbers.
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Do not respond to messages demanding fees for registration.
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Report fraudulent numbers to BISP helpline or PTA.
FAQs – BISP 8171 SMS Not Received
Why am I not receiving any SMS from 8171 after sending my CNIC?
This can happen due to mobile network issues, expired CNIC, or system overload. Make sure to send SMS from a SIM registered under your CNIC.
Is there any fee for sending SMS to 8171?
No, sending SMS to 8171 is free of cost for all mobile users in Pakistan.
Can I check my BISP payment without SMS?
Yes, you can check payments online through the 8171 web portal or by visiting your nearest BISP office.
What if I keep receiving no response even after multiple tries?
Contact the official BISP helpline 0800-26477 or register a complaint at the BISP Tehsil office.
How long does it take to receive an SMS response from 8171?
Normally within a few seconds, but during high traffic, it may take up to several minutes.
Final Words
The BISP 8171 SMS not received problem can be frustrating, but it is usually easy to fix by following simple steps such as verifying your CNIC, using a registered SIM, and ensuring network availability. With the August 2025 updates, the SMS service is now faster, more reliable, and better integrated with NADRA.
If you are still facing issues, always use official BISP channels like the web portal, helpline, or physical office for assistance and avoid fraudulent messages or agents.